The business location provides a 4.4-star overall experience, with a balance of quality, pricing, and innovativeness. The staff is friendly and helpful, with many patients praising their professionalism and knowledge. The business has a 4.7-star pricing, indicating that it offers competitive rates for its services. However, there are some mixed reviews regarding the quality of the services, with some patients mentioning that they were not fully satisfied with the experience. The business has also innovated in terms of providing convenient services, such as same-day appointments and easy-to-use online systems.There is one major issue that stands out from the reviews, which is a lack of communication and customer service from some staff members. One patient specifically mentioned being hung up on by a staff member after expressing concerns about their medical marijuana card renewal. This issue highlights the need for the business to improve its customer service and communication skills to maintain a positive reputation.Overall, the business has a good reputation and provides quality services to its patients. However, there is room for improvement in terms of customer service and communication. With a few tweaks, the business could easily achieve a 5-star rating.