This medical office seems to have both positive and negative aspects. On one hand, many patients praise the doctor, Dr. Maria Concepcion, for being caring, knowledgeable, and professional. They also appreciate the friendly and helpful staff, as well as the clean and comfortable office environment. Some patients have been seen by nurse practitioners, who are also well-liked.However, there are several concerns that have been raised by patients. Some have reported difficulties with scheduling appointments, getting callbacks, and resolving billing issues. One patient mentioned that the office staff can be unhelpful and seem unconcerned with patients' needs. There have also been complaints about the front desk staff being rude and unprofessional.One major issue that has been consistently mentioned is the difficulty in getting prescriptions filled or referrals to specialists. Several patients have reported waiting for long periods of time to get their prescriptions refilled, and some have even had to go to urgent care or the emergency room due to delayed treatment.Overall, it seems that this medical office has a mixed reputation. While some patients have had positive experiences, others have been disappointed with the level of care and service they received. It's worth noting that the office has a 3.5-star rating on third-party review sites, which suggests that there may be some systemic issues that need to be addressed.