The business is located in a building on Ingraham Avenue in Haines City, and it's accessible by wheelchair. They have a restroom, parking lot, and entrance that are all wheelchair accessible. Debit and credit cards are accepted for payments, and appointments are recommended. The provider, Maria Anchundia, is knowledgeable and patient, and a good listener.However, the office is part of Central Florida Health Care in Haines City, which seems to have some issues with customer service, particularly with their call center and nurses. The wait time for small children can be ridiculous, making the experience more stressful for them. Unfortunately, the location and provider seem to be affected by the overall quality of the office.