Margaret Ann's is a great place to grab a delicious dessert or a home-cooked meal. Their cookie selection is impressive, with a variety of flavors to choose from. The cookies are made in-house and are crispy on the outside and firm on the inside, which some people may prefer. However, for those who like their cookies soft, it may not be the best option. The bakery also offers ready-made dinners from scratch, which is a convenient option for those looking for a hassle-free meal. The delivery service is fast and efficient, and the cookies are well-packaged to ensure they arrive fresh. The staff is friendly and accommodating, and the owner is responsive to customer inquiries. However, some customers have reported issues with the ordering process, including being hung up on or receiving confusing responses. Overall, Margaret Ann's is a great place to visit for a sweet treat or a home-cooked meal, but it's essential to be aware of the potential issues with customer service.