Overall, the business is a well-established medical service with a high rating from customers. The staff is friendly and helpful, with some employees being particularly praised for their excellent bedside manner and dedication to their patients. The doctor, Dr. Marcel Ionita, is knowledgeable and takes the time to listen to his patients' concerns. However, there have been some complaints about the front desk staff being unhelpful and taking too long to respond to phone calls.One notable issue is that some patients have reported difficulty getting appointments with the doctor, with one patient saying they had to call multiple times to get their blood work results explained. This suggests that the office may be too busy or that the staff may not be properly trained to handle the volume of patients.Despite this issue, the business has many positive qualities, including a clean and well-maintained office with accessible parking and restrooms. The staff is friendly and welcoming, and the doctor is knowledgeable and caring. Overall, this is a solid choice for anyone looking for a primary care physician.