This location seems to be experiencing significant issues. Multiple reviewers have expressed frustration with the company's communication, billing practices, and overall level of service. Many reviewers have reported feeling taken advantage of and experiencing a lack of professionalism from the staff. Some reviewers have even claimed that the company is a scam and have reported negative experiences with their attorneys. The company's lack of transparency and clear communication has led to a sense of mistrust among reviewers. The pricing seems to be a significant issue, with some reviewers feeling that they were charged exorbitant fees for minimal work. Additionally, some reviewers have reported issues with the company's innovativeness, with some feeling that the company is not proactive or effective in resolving their cases. Overall, it seems that this location is struggling to provide quality service and is in need of significant improvement.