Tampa Bay
Mandalay Pools & Spas
14.46
14.46
Overview
We at Mandalay Pools & Spas strive to serve our customers with quality. We offer an array of expertise to meet all your outdoor living needs. We specialize in high end designs and take great pride in our workmanship.
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Based on the numerous reviews and feedback, Mandalay Pools & Spas seems to have a strong reputation for quality and customer service. The company has a team of professionals who are knowledgeable, responsive, and dedicated to delivering excellent results. Many customers have praised the company's ability to meet their expectations and go above and beyond to ensure customer satisfaction. The reviews also highlight the company's attention to detail, professionalism, and commitment to quality.However, it appears that the company has faced some issues with communication and follow-through in the past. A few customers have reported difficulties in getting responses from the sales team or project managers, and some have experienced delays in the construction process. In one instance, a customer reported that the sales team failed to show up for an initial appointment, which led to the customer canceling the project.Despite these issues, the company has demonstrated a commitment to making things right and addressing customer concerns. The owner, Duke Mendel, has personally reached out to customers to apologize and offer solutions to the problems they've encountered.Overall, Mandalay Pools & Spas seems to be a reliable and trustworthy company that is dedicated to providing high-quality pool construction services. While there may be some occasional hiccups, the company's strong reputation and commitment to customer satisfaction make it a great choice for those looking to build or renovate a pool.
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