The pharmacy is located in a convenient location with extended working hours, which is a significant advantage for patients. The staff is generally friendly, knowledgeable, and willing to help patients with their needs. Many patients have praised the pharmacy's free delivery service, which is a great feature for those who cannot visit the pharmacy in person.
However, some patients have had issues with the pharmacy's management, particularly with regards to billing and pricing. One patient reported being charged a higher price for a medication despite having insurance coverage, which led to a poor experience. Another patient accused the pharmacy of being dishonest about the pricing of medications.
In terms of quality, some patients have reported issues with the pharmacy's dispensing of medications, with one patient even ending up in the emergency room due to adverse reactions to medication. The pharmacy's handling of medication allergies and sensitivities has also been a concern, with some patients reporting being given medications that they are allergic to.
Despite these issues, the pharmacy has many strengths, including its competitive pricing and convenient location. The staff is generally friendly and knowledgeable, and the pharmacy offers a range of services, including medication counseling and free delivery.
One notable issue that arises from the reviews is the handling of sensitive information by the pharmacy. There are several instances where patients have reported feeling disrespected or dismissed by the staff, particularly when it comes to discussing sensitive medical information or financial issues. This suggests that the pharmacy may need to work on improving its communication and interpersonal skills.
Overall, the pharmacy has a good reputation, but there are some areas that need improvement, particularly in terms of quality and management. Patients should be cautious when choosing this pharmacy, especially if they have complex medical needs or concerns about pricing and billing.