This dental office has received mostly positive reviews from patients. The staff is friendly, professional, and accommodating, with many reviewers praising their exceptional service. The office is clean and well-organized, with a comfortable atmosphere that puts patients at ease. The dentists and hygienists are knowledgeable and skilled, taking the time to explain procedures and answer questions.
However, some reviewers have expressed concerns about the office's billing and communication processes. In one case, a patient reported being told to go to the ER for an emergency, despite having a scheduled appointment. Another reviewer was disappointed with the office's ability to keep a dentist on staff for an extended period.
Despite these issues, the office has a 4.7-star rating on third-party review platforms, indicating a high level of satisfaction from the majority of patients. The office's flexibility with scheduling, including accommodating emergency appointments, is also a plus.
To address the concerns mentioned above, the office could consider improving its communication with patients, particularly in emergency situations. This might involve developing a more comprehensive emergency protocol or providing clearer instructions to patients. Additionally, the office could work on retaining staff, including dentists, to provide more consistency and continuity for patients.
Overall, Manatee Dental At College Plaza appears to be a reputable and patient-focused dental office, with a strong team of professionals dedicated to providing excellent care. With some adjustments to address the concerns mentioned above, the office has the potential to become an even more reliable and trustworthy option for patients in the area.