This location has a mixed reputation among customers. The overall experience is somewhat average, with a score of 2.5 out of 5. The quality of service and products is also mediocre, with a score of 2.3 out of 5.The biggest issue seems to be with responsiveness and communication. Several customers have reported difficulty in getting in touch with the staff, with some even going so far as to say that the staff is "unresponsive" and "rude". This is a significant concern, as it suggests that the staff may not be prioritizing customer needs or providing adequate support.On the other hand, some customers have reported positive experiences, such as receiving helpful assistance from staff members like Naomi. However, these positive experiences are not enough to outweigh the negative reviews.In terms of pricing, it's not clear whether this location is competitively priced or not, as there is no information available on pricing. Similarly, it's not clear how innovative this location is, as there is no information available on this topic.Overall, this location seems to have some significant areas for improvement, particularly in terms of responsiveness and communication. With some work to address these issues, this location could potentially become a more attractive option for customers.