The business, Mama's Soul Food, has a 4.3 rating. The quality of food is 4.0, indicating that it is generally good, but not exceptional. The pricing is 4.8, which suggests that the prices are reasonable and in line with the quality of the food. The innovativeness is 4.5, which means that the business is trying new things and staying up-to-date with trends, but not necessarily pushing the boundaries. This location has a cozy atmosphere with a welcoming staff. The service is generally excellent, with friendly and attentive employees. However, some customers have reported issues with inconsistent quality and portion sizes. The menu offers a wide variety of soul food dishes, including popular items like mac and cheese, fried chicken, and oxtails. The prices are generally reasonable, with most meals falling in the $10-$20 range. One issue that has been reported is the inconsistent quality of the food. Some customers have received dishes that were overcooked or underseasoned, while others have had great experiences with their meals. This inconsistency may be due to the fact that the business is still developing its menu and cooking techniques. Overall, Mama's Soul Food is a great option for those looking for soul food in Lakeland. While it may not be perfect, the business is trying hard to provide a good experience for its customers. With a little more attention to detail and consistency, it could be a truly exceptional dining experience.