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Make It Happen Auto Sales & Repair Inc.
36.43
36.43
Overview
Make It Happen Auto Sales & Repair Inc. auto sale and repair. rv servicing, one stop shop, buy here pay here
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Checks
Identifies as Latino-owned
Identifies as Latino-owned
Oil change
Repair services
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Innovativeness
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Make It Happen Auto Sales & Repair Inc. is an auto sale and repair business located at Building 1115, Kathleen Rd Road, Lakeland City. The business is a one-stop shop that offers a wide range of services, including repair services, oil changes, and car sales. They also have an RV servicing department and a dealership for buying and selling RVs.The business has a rating of 4.0 based on customer reviews. While some customers have reported positive experiences, such as friendly staff and good customer service, others have reported negative experiences, including issues with the quality of the vehicles they purchased and problems with the repair services.One of the most significant concerns raised by customers is the issue of honesty. Some customers have reported being misled or lied to by the business, while others have reported finding issues with the vehicles they purchased after taking them home. This has led to a rating of 3.9 for quality.The business also offers competitive pricing, with a rating of 3.8. However, some customers have reported feeling pressured into making a purchase or repair without fully understanding the costs involved.In terms of innovativeness, the business has a rating of 4.1. They have implemented NFC mobile payments, debit card payments, and credit card payments, which suggests a willingness to adapt to new technologies and improve the customer experience.However, one issue that stands out is the business's handling of customer complaints and concerns. Several customers have reported feeling ignored or dismissed when they raised issues with their purchases or repairs. This has led to a perception that the business is not transparent or accountable, which is a major concern for customers.Overall, Make It Happen Auto Sales & Repair Inc. has some strengths, including competitive pricing and a willingness to adapt to new technologies. However, the business also has some significant weaknesses, including issues with honesty and customer service. As a result, customers should approach this business with caution and carefully review their options before making a purchase or repair.
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