The business location, Major Plumbing LLC., appears to be a well-established and reputable company, with a strong focus on customer satisfaction and quality workmanship. The majority of reviews praise the company's prompt and professional service, with many customers expressing their gratitude for the courteous and knowledgeable technicians. Many reviewers mention the company's competitive pricing, with some commenting on the fair and reasonable rates for their services. However, a few reviewers note that the prices may be higher than some other companies.The company's innovativeness is also highlighted in some reviews, with customers praising the technicians' ability to diagnose and fix complex issues. However, one negative review mentions communication issues and a lack of follow-up, which may be a potential area for improvement for the company. Overall, Major Plumbing LLC. seems to be a reliable and trustworthy business, with a commitment to providing excellent service to its customers.One notable issue that affects the overall experience of some customers is the company's inability to communicate effectively, as one reviewer experienced a long delay in resolving a communication issue with their plumbing issue.