Based on the reviews, this cleaning service seems to excel in providing a high-quality cleaning experience, with most customers praising the attention to detail and thoroughness of the staff. The company's pricing is also relatively reasonable, with many customers feeling that the cost is worth the quality of service received. The company's innovativeness is also commendable, with some customers noting that they have gone above and beyond to accommodate special requests or circumstances.However, there is one issue that stands out - communication. While the company's staff are friendly and professional, some customers have reported issues with communication, including being left unattended for long periods of time or receiving incomplete quotes.Despite this issue, the company's overall rating is still high, and it appears that the benefits of using their service outweigh the drawbacks. The company's commitment to using eco-friendly cleaning products and their support for local charities are also notable positives.