Mai Dentistry has received mixed reviews from patients. While some have praised the office's friendly and professional staff, others have experienced difficulties with communication, long wait times, and varying levels of care. Some patients have reported feeling uncomfortable or even harassed by the dentist, while others have had positive experiences with the hygienists and other staff members. Pricing appears to be a point of contention, with some patients feeling that they were overcharged or did not receive clear explanations of their treatment costs. However, the office's willingness to accommodate emergency appointments and work with patients to find solutions to their dental needs is a notable positive aspect. Overall, the office seems to be inconsistent in its delivery of quality care, leading to a low overall rating.