The Magic Tea & Coffee location on W Hillsborough Ave Avenue is a popular spot for those looking for a variety of boba tea drinks and cafe-style food. The business scores well in terms of innovativeness, with a wide selection of unique flavors and toppings to choose from. However, the quality of the drinks and food can be inconsistent, with some customers reporting issues with orders being made incorrectly or not being prepared to their liking. Pricing is on the higher side, but the quality of the ingredients and the experience overall seems to justify the cost. One issue that stands out is the slow service, with some customers reporting having to wait a long time for their orders to be prepared. Overall, the location seems to be a solid choice for those looking for a unique boba tea experience, but may want to consider alternative options if speed and consistency are top priorities.Reviewers have consistently praised the variety of flavors and toppings available at Magic Tea & Coffee, with many customers reporting that they have found their new favorite drink. The location has also been praised for its clean and cozy atmosphere, with many customers noting that it's a great place to relax and enjoy a drink. However, some customers have reported issues with the service, including long wait times and orders being made incorrectly. One reviewer reported being given a drink with no boba, while another reported having to wait over 20 minutes for their order to be prepared.In terms of specific drinks, many reviewers have raved about the Thai milk tea and the Crème brûlée boba milk tea, with some noting that they are some of the best they've ever had. Other popular options include the butterfly pea flower lemonade and the triple chocolate brownie cupcake. However, some customers have reported being disappointed with the boba tea itself, noting that it's often too sweet or has an unpleasant texture.Despite some issues with the service and quality of the drinks, Magic Tea & Coffee seems to be a solid choice for those looking for a unique boba tea experience. The location is clean and cozy, with a wide selection of flavors and toppings to choose from. However, customers may want to be aware of the potential for slow service and inconsistent quality before visiting.