This location is an ideal place for travelers seeking a magical experience. The employees, particularly Karla, are extremely knowledgeable and go above and beyond to ensure that every detail of the trip is taken care of. From resort selection to scheduling park days and utilizing the Genie system, Karla is a valuable resource. The communication throughout the planning process and even during the trip is prompt and helpful. Clients highly praise Karla's expertise, kindness, and thoughtfulness. The company is wheelchair accessible, and credit and debit cards are accepted for payments. The location is open 24/7, allowing clients to plan their trip at their convenience. The owners are very responsive and seem to truly care about their clients' experiences. However, the website is not the primary source of information, and instead, the clients need to contact the company directly to get the necessary information.