This location has a very unimpressive overall score. The quality of their services seems to be a major issue, with many clients experiencing problems with the work being done. The termite and pest control services provided by Macy's Termite & Pest Control do not meet the expectations of their customers. One significant issue is the lack of responsiveness from the staff, with some clients having trouble getting a response or resolution to their concerns. In one case, a client was even charged for a service that was never performed. This kind of unprofessional behavior makes it hard to trust the company. The presence of co-brands like Macy's Termite & Pest Control might not be enough to save this location from its current state.