The Macy's Backstage store located in the Countryside Mall is a shopping destination that offers a wide range of products at discounted prices. The store's physical location is easily accessible with a wheelchair-friendly entrance, parking lot, and restroom facilities. Wi-Fi is also available for customers to stay connected. However, the store's layout can be a bit confusing, with mixed-size racks and a lack of organization in the dressing rooms.One major issue that was raised by a customer is the cleanliness and safety of the dressing rooms. They reported finding dirty floors, trash, and even a disturbing message written on the wall. This raises concerns about the store's maintenance and staff presence. Additionally, the store's prices may not be as competitive as expected, with some customers feeling that they are overpriced for off-brand items.On the other hand, customers have also reported finding great deals and enjoying their shopping experience. The store's staff has been praised for being attentive and patient, which is a welcome change. Overall, the store's quality and pricing are mediocre, but its innovativeness is hard to assess without more information. The issue of cleanliness and safety in the dressing rooms is a major concern that needs to be addressed.