Tampa Bay
Mac Rx - Mobile
45.95
45.95
Overview
Mac Rx is a leading Apple-authorized service provider in the Sarasota, Florida, area. We specialize in repairing, servicing, and upgrading the complete Apple line of Macintosh computers.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Electronics
Repair services
Online appointments
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Innovativeness
Pricing
Quality
Overall
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The business is a small, family-owned shop specializing in Apple device repairs and services. It has been in operation for a significant amount of time, evident from the numerous reviews and feedback from customers. The shop is located in a convenient area, with a clear address and contact information readily available. The owner, Chris, seems to be very knowledgeable and passionate about Apple products, which is reflected in the quality of service provided to customers.Some customers have reported excellent experiences, praising Chris's professionalism, efficiency, and ability to diagnose and resolve issues quickly. They appreciate the competitive pricing and the fact that Chris is willing to work with them to find the best solution. However, there are also some negative reviews, where customers have expressed dissatisfaction with the service, citing issues with communication, professionalism, and value for money.One of the major concerns is the inconsistent level of customer service. Some customers have reported being treated rudely or dismissively by Chris, while others have had positive interactions. This inconsistency can be a major issue for a business, as it can lead to a loss of trust and reputation.Another issue is the variation in pricing. While some customers have reported competitive pricing, others have mentioned being charged excessive amounts for repairs. This can be a concern for customers who are looking for value for money.In terms of innovativeness, the business seems to be keeping up with the latest Apple products and technologies, but it does not seem to be offering any revolutionary or groundbreaking services. However, the shop's commitment to providing excellent customer service and high-quality repairs is commendable.Overall, the business has its strengths and weaknesses. While some customers have had excellent experiences, others have reported issues with service and pricing. To improve, the business could focus on providing consistent, high-quality service, and communicating effectively with customers to ensure that their needs are met.
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Hours
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