This business location seems to offer a good overall experience for clients. However, there are some inconsistencies in their responsiveness, which may be a concern for some customers. The quality of work is generally good, but there have been some issues with the level of service provided, such as failure to show up for appointments or return calls. The pricing is generally reasonable, but it may be higher for some clients. The business does not seem to innovate or try new things, which may limit their appeal to some customers. It seems that the main issue with this business is their responsiveness. Some clients have reported that they were not returned calls, or that appointments were cancelled without notice. This can be frustrating for customers who are trying to get their pool resurfaced or repaired.