Tampa Bay
M & M Auto Body
Auto Repair Shop
44.06
44.06
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Appointments recommended
Oil change
Mechanic
Photos & videos
Photos & videos
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Overall
Pricing
Innovativeness
Quality
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This business has a great reputation for its high-quality work and friendly staff. Many customers have praised the owners, Mike and Melissa, for their honesty, hard work, and excellent customer service. They have received numerous 5-star reviews for their exceptional service, including one reviewer who credited them with helping their family in a time of need.However, not all customers have had a positive experience. One reviewer was left feeling unprofessional and rude after interacting with the staff. Another reviewer had a horrible experience with the body shop, citing electrical issues and poor repairs after an accident.The business has a clear focus on quality and professionalism, as evident from their 4.4 rating for quality. They offer a range of services, including oil changes, body work, and repairs, and seem to take pride in their work. However, their pricing is not consistently high, with some reviewers mentioning that they found the prices to be high and others finding them to be fair.The business's innovativeness is somewhat lacking, with a rating of 3.8. While they offer a range of services, there is no indication that they are pushing the boundaries of innovation in their field.One potential issue that stands out is the review from 2014, which describes a shocking incident with a tow truck driver who allegedly stole a customer's GPS and went through their belongings without permission. This raises serious concerns about the business's hiring practices and employee conduct.Overall, this business seems to have a strong reputation for quality and customer service, but may need to address some issues with pricing and employee behavior to maintain their high ratings.
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Hours
Closed
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Categories
Auto Repair Shops
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