The business seems to be a reliable choice for personal care and midwife services. The office is wheelchair accessible, making it convenient for people with mobility issues. However, there seems to be a significant issue with staff attitude and communication. One client reported feeling like a number and not being taken seriously, while others praised the staff's warmth and professionalism. It's worth noting that the business has had some issues with staff turnover, which may have contributed to the negative experience. Overall, the quality of care seems to be good, but the pricing and innovativeness are excellent.