M/I Homes is a well-established home builder with over 40 years of experience. They offer quality new construction homes in 16 markets across the U.S. The business has a good reputation, but some clients have reported issues with responsiveness and punctuality. The working hours are clearly stated, with consistent hours from Monday to Saturday and slightly different hours on Sunday.One client had a disappointing experience when the model home was locked, forcing them to talk to the sales representative. This could be seen as an attempt to control the sales process.On the other hand, some clients have had a very positive experience with M/I Homes. They have reported that the team is amazing, and the construction manager, Roger Schatzel, is particularly noteworthy for his thoughtfulness, thoroughness, and communication. The sales team, including Adrian and Ashley, and the finance and title team have also received high praise.However, there have been some issues with false advertising. One client reported that the business advertised home prices that were significantly lower than the actual prices. This is a serious issue that may affect the trustworthiness of the business.Overall, M/I Homes has both strengths and weaknesses. While they have a good reputation and some clients have had excellent experiences, there have been issues with responsiveness, punctuality, and false advertising.