The business location is a real estate apartment complex, Luxe at 1820, located in Tampa City, Florida. The complex offers luxury 1, 2, and 3-bedroom floor plans with convenient amenities like on-site parking, wheelchair-accessible parking lot and entrance, and maintenance services. The staff is generally very friendly and helpful, with many residents praising the maintenance team, led by Tony, for their prompt and efficient service. The team is willing to go above and beyond to resolve issues, with some residents reporting that they have received personalized service and attention. However, there are some complaints about cleanliness and the presence of bugs, including cockroaches, in some apartments. The complex has a quiet and peaceful atmosphere, with some residents enjoying the peaceful environment and the proximity to amenities like the pool and fitness center. The leasing process is often praised, with residents reporting that the staff is knowledgeable and helpful. Some residents have expressed frustration with the property management team, citing miscommunication and difficulties with resolving issues. Despite these issues, many residents have been pleased with their experience and would recommend the complex to others.