Tampa Bay
Lutz, Bobo & Telfair, P.A.
34.78
34.78
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Identifies as veteran-owned
Identifies as veteran-owned
Online appointments
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Innovativeness
Quality
Pricing
Overall
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This law firm has a lot to offer, but it also has its downsides. The location is easily accessible, with a wheelchair-friendly entrance, parking lot, and restroom. The office is also open for appointments from Monday to Friday, and online appointments are available. The staff is friendly and professional, and they have a good understanding of their clients' needs. However, there have been some complaints about the firm's customer service, with one client feeling that their concerns were not taken seriously. The billing seems to be very reasonable, which is a plus. One client has mentioned that the firm has a professional and authentic aura, which is a great advantage. Overall, the firm seems to be a good option for people in need of a personal injury attorney, but it's essential to be aware of the potential issues with customer service. It seems that Samantha, one of the firm's staff members, has a way of making clients feel unheard and unvalued. There was one instance where a client felt that Samantha only cared about the settlement and not about the client's well-being. However, it's also mentioned that the firm has a good system in place for handling client concerns, as one client felt that their questions and concerns were promptly addressed. The firm's staff seems to be very knowledgeable and experienced in their field, which is a great asset. They are also very efficient in their work, as one client's case was settled relatively quickly. The firm's professionalism and authenticity are also noteworthy, as one client has mentioned that they have never seen any advertisements for the firm, which gives them a good reputation.
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