The business has an excellent overall score, with a consistent 5-star rating from clients. They provide high-quality services, with many clients praising the expertise and attention to detail of Yvette, the primary esthetician. While the pricing may be slightly higher than average, the quality of service justifies the cost. The business is also innovative in its approach, offering customized facials and taking a holistic approach to skin care. However, some clients have mentioned that the business is sometimes closed on certain days of the week, which may cause inconvenience for those who cannot schedule appointments during working hours. This could be an area for improvement to ensure that clients can access services at a time that suits them. Overall, the business has an excellent reputation and is a great option for those seeking high-quality skin care services.