Tampa Bay
Lujo Floor Tiles Store
58.39
58.39
Overview
Lujo Floors is proud to be your trusted flooring & remodeling company in the Davenport, FL area. Call us to request a free estimate or visit our store today!
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This location, Lujo Floors, is a construction and development company that specializes in flooring and remodeling services. With a physical store located at Building 42661, US-27 Street, Davenport City, they pride themselves on providing high-quality products and services to the local community. Their website, lujofloors.com, offers a wealth of information on their services, including carpet, kitchen remodels, and bathroom remodels.Customer service is a notable strength of Lujo Floors, as highlighted by one client who had a positive experience with the staff. They were described as "very attentive" and able to schedule measurements quickly, even on a busy day like the day after Christmas. Another client praised the company's friendly and honest approach, highlighting an instance where the owner went above and beyond to satisfy a customer who had changed their mind about a flooring choice.However, there are some concerns about the quality of service provided by Lujo Floors. One client had a disappointing experience with the company, citing problems with their professionalism and reliability. They reported that the company hired inexperienced handymen to do the job, leading to a multitude of problems and excuses over a six-week period. The client also expressed frustration with the company's lack of communication and transparency.While the physical store and showroom may offer a good selection of products, including luxury vinyl, ceramic tile, and pavers, it appears that the company's focus on customer satisfaction may be inconsistent. With some clients praising the company's friendly and helpful staff, while others express disappointment with the quality of service, it's essential to approach with caution.A notable issue is the reliability and professionalism of the company's staff, with some clients expressing concerns about the experience and competence of the workers. This raises questions about the quality of the work being done and the level of customer satisfaction that can be expected.
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