Luis Macias State Farm Insurance

4.7

• (1 reviews)

1909 34th N Street, St. Petersburg, Florida 33713

16.00

1909 34th N Street, St. Petersburg, Florida 33713

16.00

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Overview

Call (727) 864-1506 for life, home, car insurance and more. Get a free quote from State Farm Agent Luis Macias in St. Pete, FL

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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4.7

1 reviews

Quality

4.3

Overall

4.7

Pricing

4.7

Innovativeness

4.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.7

This insurance agency has received numerous positive reviews from satisfied customers. Many reviewers have praised the agency's staff, particularly Luis Macias and his team, for their exceptional customer service, knowledge, and professionalism. Clients have reported that the staff is friendly, responsive, and willing to go above and beyond to meet their needs. Several reviewers have mentioned that they have been with the agency for many years and have always received excellent service. Some have even credited the agency with helping them save money on their insurance premiums. The agency's staff is also praised for their ability to explain complex insurance concepts in a clear and concise manner. However, there are some concerns about the agency's responsiveness to customer inquiries and claims. One reviewer reported difficulty in reaching Luis Macias directly and had to follow up multiple times to resolve an issue. Another reviewer experienced a delay in processing a claim. Despite these issues, the majority of reviewers have had positive experiences with the agency and would highly recommend it to others. The agency's commitment to providing excellent customer service and its willingness to go the extra mile to meet customers' needs have earned it a reputation as a trustworthy and reliable insurance agency. One notable issue that stands out from the reviews is the problem with policy transfers. A reviewer mentioned that the agency failed to perform a proper state transfer, resulting in double billing and a refund of over $1,000. Another reviewer experienced a similar issue with a policy transfer and was told that refunds are always prorated, which may not be accurate in all cases. Overall, while the agency has its strengths and weaknesses, it has a strong reputation for providing excellent customer service and expertise. However, it is essential for customers to be aware of the potential issues with policy transfers and to carefully review their policies to ensure accuracy.