The business has a strong overall reputation, with most clients praising the quality of care and the expertise of the medical staff, particularly Dr. Carrascosa. The staff is described as caring, attentive, and professional. Many clients have had positive experiences with the radiation treatment, with some noting that it was less traumatic than expected. The business has a wide range of payment options, including NFC mobile payments, debit cards, credit cards, and checks, making it convenient for clients.
The business has also made efforts to be accessible to clients with disabilities, with wheelchair-accessible seating, restrooms, and parking. However, one client noted that the treatment area was a bit sloppy and needed reorganization to feel more welcoming.
The business has a strong focus on customer service, with many clients noting that the staff is responsive and helpful. However, one client did note that it can be difficult to reach the business by phone. Overall, the business seems to be well-equipped to provide high-quality care to its clients.
However, one issue is highlighted by one client: the treatment area could be more welcoming and the staff could benefit from customer service training.