Tampa Bay
LTC Technology Systems
84.88
84.88
Overview
We are a Managed IT Service Provider that offers comprehensive solutions. Our services include IT support, cybersecurity, communications, cabling, and more.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Overall
Quality
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This location is a comprehensive Managed IT Service Provider that caters to diverse needs. The business operates from a wheelchair-accessible building with a convenient parking lot and entrance, making it accessible to everyone. They offer a wide range of services, including IT support, cybersecurity, cabling, and communications, making them a one-stop solution for various requirements.The staff is very responsive and provides excellent customer service. Clients praise the team for being professional, courteous, and patient, especially during critical situations. The owner is actively involved in responding to reviews and ensures that the clients' voices are heard. They prioritize building strong, transparent relationships with their clients and strive to deliver real value.One area that could be improved is ensuring seamless communication with clients about ongoing projects and tasks. While the team is highly responsive, occasional issues arise that need clarification. However, the staff is more than happy to provide detailed explanations and ensure that clients are informed every step of the way.The services offered by this business are reasonably priced, especially considering the comprehensive solutions provided. Their focus on cybersecurity and protecting clients from internet phishing threats is particularly noteworthy. The team's efficiency in resolving issues and providing prompt support has been consistently praised by clients.The location's working hours are convenient, allowing clients to schedule onsite services or online appointments during the day. They also have a clear phone number and a dedicated website for easy access to their services.Overall, this business is a solid choice for those seeking reliable IT support, cybersecurity solutions, and comprehensive services. While minor areas of improvement exist, the team's dedication to client satisfaction and service excellence makes them a worthwhile partner.
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