The business has a good reputation based on the third-party ratings. It has a 4.3-star rating, which is a high score. However, the reviews from clients have mixed opinions. Some customers had a very positive experience, praising the company's responsiveness, professionalism, and quality of work. They also appreciated the company's ability to find solutions to complex problems and provide excellent customer service.On the other hand, some customers had a negative experience. They reported that the company was unresponsive, unreliable, and overpriced. One customer was charged $1,150 for a service call that took only 5 hours, which they felt was excessive.Overall, it seems that the business has a good reputation for quality and professionalism, but some customers have had issues with responsiveness and pricing. It's worth noting that the company has responded to some of the negative reviews, apologizing for the issues and explaining their perspective.The business is located in a convenient location with on-site parking and wheelchair-accessible parking lot. It has a wide range of services, including gas pool heater installation and repair, Generac generator installation and repair, and plumbing services. The company's working hours are Monday to Friday from 8 am to 5 pm, which may be a limitation for some customers.One issue that stands out is the company's inconsistent pricing and reliability. While some customers had no issues with the price, others were shocked by the high cost of service calls. This inconsistency may be a concern for some customers who are looking for a reliable and affordable service provider.