Tampa Bay
Lovisa
15.39
15.39
Overview
We are the fashionable on-trend jewelry specialist. See our latest styles & curated range for every occasion. From earrings, necklaces, rings & more. Shop now!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Innovativeness
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The location of Lovisa at Brandon Town Center is an average business that meets the expectations of customers. The quality of the products is somewhat inconsistent, as some customers have received excellent service and products, while others have experienced issues with their purchases. The prices are generally competitive, and the variety of jewelry and piercing services offered is quite extensive. The innovativeness of the business is evident in its use of modern payment methods, such as NFC mobile payments. However, the location has faced some issues with customer service, including staff being unfriendly and unhelpful, and managers being dismissive and uncooperative.One notable issue is that some customers have reported receiving incorrect change, with the manager being unwilling to provide a receipt or assist with the issue. Additionally, there have been complaints about the aftercare piercing solution used in the store, which some customers found to be toxic and not suitable for sensitive skin. While the location has its strengths, it needs to work on improving its customer service and addressing the issues that have been raised by customers.
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