The overall experience at Love My Dog Resort and Playground is quite mixed. On one hand, the pricing seems to be very reasonable, with many customers praising the affordability of the services. However, the quality of care seems to be a major concern, with several customers reporting issues such as neglect, injuries, and dishonesty. Some customers have reported that their dogs were not properly fed, were left outside for long periods of time, and were even injured while under the care of the resort.The resort's innovativeness is a notable aspect, with a doggie water park and other amenities that seem to be a hit with customers. However, the resort's inability to effectively manage the care of its canine guests seems to be a major issue.It's worth noting that there are several customer reviews that mention the resort's owner, Natalie Conner, as being responsive and apologetic when issues arise. However, this does not seem to be a consistent experience, and many customers have reported being left feeling frustrated and disappointed with the level of care provided.Overall, while Love My Dog Resort and Playground may have some redeeming qualities, the quality of care seems to be a major concern, and customers may want to approach with caution.Some specific issues that have been reported by customers include:* Neglect and dishonesty: Several customers have reported that their dogs were not properly fed, and that the resort failed to disclose this information.* Injuries: Some customers have reported that their dogs were injured while under the care of the resort, including one customer who reported that her dog was bitten by another dog and required surgery.* Poor communication: Many customers have reported difficulty getting in touch with the resort's staff, and feeling frustrated with the level of communication.* Poor management: Several customers have reported that the resort's management seems to be disorganized, and that the staff seems to be overwhelmed by the number of dogs being cared for.It's worth noting that the resort's owner, Natalie Conner, has responded to several of these issues, and has apologized and offered to make things right. However, this does not seem to be a consistent experience, and many customers may want to approach with caution.