This accounting firm has been around for a while, as evident from the long-term relationships with their clients. The firm is led by Lou Scourtas, who has been praised by clients for his professionalism, quality of work, and reasonable pricing. Many clients have expressed their gratitude and loyalty to the firm, with some mentioning that they have been using their services for decades. However, there is a significant drop in ratings from some clients who have experienced issues with communication and dedication to detail after the current owner, Deanna, took over. Despite this, the majority of clients have consistently praised the firm's responsiveness, quality, and professionalism. One issue that stands out is the poor experience of a client who was unhappy with the level of dedication to detail and communication from Deanna. Despite the positive reviews, this negative experience raises concerns about the consistency of the firm's services. Overall, the firm seems to be doing a great job for many clients, but there are some red flags that need to be addressed.