The business seems to offer a wide range of massage services, but the quality of the massages is inconsistent. Some clients have reported receiving excellent massages, while others have been disappointed with the lack of skill and expertise from the therapists. The prices are generally reasonable, but some clients have felt that the value for money is not always justified. The business has made an effort to accommodate clients with accessibility needs, with a wheelchair-accessible parking lot available. However, some clients have reported difficulties with communication, including a language barrier and pushy behavior from the therapists when it comes to tips.One major issue that stands out is the inconsistent quality of the massages, with some clients feeling like they did not receive a full hour of service, and others reporting a lack of expertise from the therapists. Additionally, some clients have reported being pressured for tips, which can be uncomfortable and make them feel like they are not valued as customers. Overall, the business has potential, but it needs to work on providing a more consistent and high-quality experience for its clients.