This location offers a wide range of desserts, pastries, and coffee, making it a popular spot for those with a sweet tooth. The Vinoy hotel location provides a cozy atmosphere, perfect for a casual meeting or a relaxing afternoon. The coffee selection is impressive, with a variety of flavors to choose from.
One major issue is the inconsistent customer service. While some reviewers praised the staff for being friendly and attentive, others complained about poor service, including grumpy staff and long wait times. However, it seems that the staff can be friendly and accommodating when they want to be.
The prices are moderate, but the quality of the food and drinks makes it worth the cost. The location is easily accessible, with plenty of indoor and outdoor seating options. The Vinoy hotel lobby is a beautiful setting, with a stunning chandelier and a lovely garden.
Overall, Lottie is a great spot for those looking for a sweet treat or a casual coffee spot. However, the inconsistent customer service may deter some customers from returning.