Tampa Bay
Lorilee Santiago-Plato, APRN
14.93
14.93
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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AdventHealth Sports Medicine and Rehabilitation is a well-equipped medical facility that offers a range of services, including physical therapy, occupational therapy, and injury rehabilitation. The multi-disciplinary team, led by Lorilee Santiago-Plato, APRN, is knowledgeable and skilled in addressing various health concerns. Many patients appreciate the kindness, patience, and compassion shown by the staff, including Lorilee and the office staff. The facility is clean and well-maintained, with wheelchair-accessible parking and entrance. However, there have been some instances of miscommunication and mistakes, such as difficulties with logging on to the website and errors in patient care. One patient reported a particularly distressing experience with a nurse practitioner who seemed unprepared and unsympathetic. While some patients have had excellent experiences with Lorilee and the team, others have been disappointed by the lack of attention to detail and the inability to communicate effectively. Despite these issues, the facility's strengths in quality care and innovativeness are notable, and patients who have had positive experiences tend to be enthusiastic in their recommendations. It's essential for patients to stay vigilant and communicate their concerns to the staff to ensure they receive the best possible care.
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