This pediatric office has received numerous reviews praising the exceptional care provided by the doctors and staff. The overall atmosphere is welcoming, and the staff is described as kind, patient, and knowledgeable. Dr. Lori McAuliffe and her team have built a reputation for providing personalized and compassionate care, taking the time to listen to parents' concerns and address their questions. Many parents have expressed their gratitude for the practice's ability to get them in for same-day appointments when their children are sick.However, there have been a few instances where parents have expressed concerns about the billing department, with some feeling nickel-and-dimed for various services. One parent mentioned being charged $100 for not showing up to a scheduled appointment, which they felt was excessive. Another parent was charged for a well-visit that they did not receive.The office's willingness to accommodate families' schedules and provide same-day appointments is a significant strength. The staff's ability to communicate effectively with parents and provide clear explanations of their children's medical issues is also highly praised.Despite some issues with billing, the majority of parents have had positive experiences at this office. The doctors and staff have been described as caring, knowledgeable, and professional. The office's commitment to providing exceptional care and building strong relationships with families is evident in the numerous positive reviews.