Tampa Bay
Lori Kennedy - State Farm Insurance Agent
75.29
75.29
Overview
Call (863) 385-2505 for life, home, car insurance and more. Get a free quote from State Farm Agent Lori Kennedy in Sebring, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This insurance agency has a reliable team. They are friendly and willing to help. Some customers mentioned that their needs were met, and they were satisfied with the service. Many employees, such as Tracy and Tiffanie, were praised for their professionalism and helpfulness. The offices are accessible and have a lot of parking. However, there are also complaints about poor customer service. Some customers had to wait for a long time to receive a call back, or they were told that they would be contacted, but no one followed up. This issue is significant, as it can lead to frustration and mistrust. Despite this, the agency has many positive reviews, and customers appreciate the efforts of their employees. The office is wheelchair accessible, which is a plus. The working hours are regular, and the address is easy to find. The overall rating is 4.0, but it could be higher if the agency addressed the customer service issue. Please note: I have kept the overall score at 4.0, as there is no clear information to increase it further. Also, I have kept the prices score at 4.3, as there are mixed reviews about the prices. Some customers praised the agency for offering a good rate, while others mentioned that they were charged additional fees without explanation.
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