The business has a consistent level of quality, with a 4.5-star average. The staff is friendly and welcoming, with many customers praising their professionalism and kindness. The prices are very reasonable, with most customers paying between $10-$20 for a haircut. The business is also innovative, with a unique approach to hair cutting and styling that sets it apart from other barbershops. However, there is one major issue - inconsistency in haircuts. A few customers have reported receiving subpar haircuts, with one customer even stating that their haircut looked like they had just gotten out of boot camp. This suggests that the business may need to work on consistency and quality control.