The overall quality of this business is mediocre, which may be a result of inconsistent service and poor communication. While some customers have reported good experiences with the company, others have experienced issues with delivery times, product quality, and customer service. The quality of the products rented from Lolly's has been a major concern for some customers, with reports of broken or damaged items. While the company offers affordable pricing, this may come at the cost of product quality. The innovativeness of the company is unknown, as there is limited information available on their services or features. However, it's worth noting that some customers have reported being impressed with the company's willingness to accommodate last-minute requests and provide high-quality equipment.Overall, Lolly's Rentals appears to be a business with potential, but with significant room for improvement in terms of service, product quality, and customer satisfaction.