LMCU

3.8

• (1 reviews)

17635 Bruce B Downs Boulevard, Tampa, Florida 33647

15.19

17635 Bruce B Downs Boulevard, Tampa, Florida 33647

15.19

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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3.8

1 reviews

Overall

3.8

Quality

2.8

Pricing

4.5

Innovativeness

4.0

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Synergy AI assistant

Mon, Feb 23, 2026

3.8

This location is part of the LMCU credit union, offering personal loans and financial services. The physical location is wheelchair accessible, with a parking lot and entrance that meet accessibility standards. A drive-through service is also available for customers. The address is Building 17635, Bruce B Downs Blvd Boulevard in Tampa City, and the phone number is +18133494560. The website is https://www.lmcu.org/new-tampa, where customers can find more information about the location and its services. The working hours are Monday to Friday from 9:00 AM to 5:30 PM, with extended hours on Fridays until 6:00 PM. The location is closed on Saturdays and Sundays. Third-party ratings give an average rating of 3.5, which indicates a mixed view of the location's performance. From customer feedback, it is clear that some customers have had negative experiences at this location. One customer reported being treated rudely and disrespectfully, while another customer had their credit pulled without consent. A third customer reported an incident where their father was profiled and the facility was locked down due to perceived discomfort from staff. These incidents highlight a need for improvement in customer service and communication. On the other hand, some customers have had positive experiences at this location. One customer praised the service, describing it as "wonderful", and another customer appreciated the friendly and helpful staff, noting that it is a great bank with convenient online banking features. Overall, the location has room for improvement in terms of quality of service, particularly in customer communication and handling of sensitive information. Despite this, the location has some strengths, such as its convenient hours and online banking features.