Tampa Bay
LMCU
10.85
10.85
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Overall
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The business has an average overall rating. It offers mortgage loans, personal loans, and credit union services. The location is wheelchair accessible, with a parking lot and entrance that accommodate people with disabilities. Drive-through service is also available. The website is linked to the LMCU website, suggesting a partnership or affiliation.The business operates with limited hours, closed on Thursday and Sunday, and has varying hours on other days. A phone number and physical address are available for customers to contact or visit the location.There are mixed reviews from customers. One customer had a poor experience with their mortgage application, feeling that they were treated poorly and had to find alternative lenders. In contrast, several customers have reported excellent service from staff, describing them as professional, courteous, and providing excellent customer service.One customer also noted a safety concern, stating that employees were not wearing masks during the COVID-19 pandemic. Another customer praised a specific staff member, Craig Simon, for their helpfulness during the pandemic.Overall, the business seems to have its strengths and weaknesses, with some customers receiving excellent service and others experiencing issues. It is unclear how the business handles customer complaints and concerns.
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