This location appears to be a decent option for those in need of automotive parts. The staff is often knowledgeable and willing to help, with some reviewers mentioning friendly and courteous interactions. However, there are concerns about the quality of the parts themselves, with some customers receiving defective or mismatched items. Prices can be competitive, but some reviewers feel that they are overpriced. It's also worth noting that the business seems to be working on improving its processes and addressing customer complaints, but more work is needed to build trust and confidence. One of the major issues faced by some customers is the poor customer service, including long wait times on the phone, rude staff, and a lack of communication. Additionally, some reviewers have reported difficulty in getting a hold of the right person to address their concerns or resolve issues. It seems that the business is taking steps to address these concerns, but more needs to be done to improve the overall experience for customers.