Tampa Bay
Live Aqua Massage & Facial Spa
3.86
3.86
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
Skincare treatments
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This location is well-equipped to provide excellent services, including various types of massages and facials. However, there have been some issues with scheduling and communication. Some reviewers have experienced difficulty in getting a hold of the spa, and in some cases, appointments were not honored or were cancelled without notice. On the other hand, many reviewers have praised the staff, especially certain massage therapists, for their professionalism and skill. The spa itself is well-appointed, with a relaxing atmosphere and clean facilities. One reviewer mentioned a issue with paying for a tip, which seems to be an isolated incident. Overall, it seems that this spa has a solid reputation, but some issues with customer service need to be addressed.The location is wheelchair accessible, with accessible parking, restrooms, and entrance. They accept debit and credit cards, and it's recommended to make an appointment in advance. They offer various services, including skincare treatments, and have a wide range of facilities, including a tea lounge and private shower rooms. Some reviewers have mentioned that the location is convenient and easy to find. Some reviewers have praised the spa's ability to accommodate last-minute appointments, and one reviewer mentioned that they were able to reschedule an appointment after a delay. The spa's staff has been described as friendly, professional, and knowledgeable. Some reviewers have praised the spa's attention to detail, including the use of high-quality products and the provision of complementary hot towels during massages.However, some reviewers have experienced issues with scheduling, communication, and customer service. Some reviewers have mentioned that the spa's staff was unprofessional, unfriendly, or unresponsive. One reviewer mentioned that they had to wait for a long time for their massage, and another reviewer mentioned that the spa's facilities were not clean. Despite these issues, the spa's overall reputation is good, and many reviewers have praised its services and staff. The spa seems to be a popular destination for those seeking relaxation and rejuvenation. However, it's essential for the spa to address its customer service issues to maintain a high level of customer satisfaction.
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