This location has a lot of issues that need to be addressed. Many customers have reported problems with service, including not answering phone calls, not honoring online orders, and having rude staff. Food quality has also been a concern, with reports of pizzas being undercooked, overcooked, or having the wrong toppings. Some customers have even gotten sick after eating from this location. Pricing is the only aspect that seems to be satisfactory, with most customers agreeing that the prices are reasonable. However, the lack of attention to quality and service issues may indicate a problem with innovativeness and overall customer satisfaction.