Tampa Bay
Lisa Scudder, DO
4.56
4.56
Overview
Dr. Trivedi and his team provide behavioral and mental health consultation, diagnosis & treatment, incorporationg the MindBody approach in Wesley Chapel. Schedule an appointment here.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This review is based on multiple client feedbacks and ratings. The office has a dedicated team, including a kind and caring doctor, Lisa Scudder. Many clients praise her for listening carefully to their concerns and responding appropriately. The staff is also commended for being professional, kind, and efficient. However, there are some negative reviews regarding long wait times, unprofessional staff, and inadequate communication.Some clients have expressed disappointment with the office's scheduling system, feeling that it is unpredictable and often results in long delays. Others have complained about being rushed out of the office without having a chance to finish discussing their issues. A few clients have also expressed frustration with the office's communication style, feeling that they are not kept informed about their lab results or medical recommendations.Despite these issues, many clients highly recommend Dr. Scudder and her office, citing her exceptional bedside manner and thorough care. However, the office's inconsistent quality and pricing, combined with some unprofessional staff behavior, brings down the overall rating.One major issue that stands out is the office's policy of turning patients away if they arrive late, even by just a few minutes. This has led to frustration and anger among some clients, who feel that this policy is unfair and not clearly communicated. It's also worth noting that some clients have reported being misled by the office about their insurance coverage and medical recommendations.Overall, while Dr. Scudder and her team have many strengths, they also have some significant areas for improvement. With a focus on streamlining their scheduling and communication systems, as well as addressing their pricing and quality inconsistencies, this office has the potential to provide top-notch care to its clients.
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