This car wash location has been a mixed bag for customers. On the one hand, it offers a variety of features such as NFC mobile payments, debit card and credit card payments, and a range of amenities like towels, a restroom, and free vacuums. The staff has been described as friendly and helpful, with some employees going above and beyond to ensure a positive experience.However, the quality of the car wash itself has been a major issue. Several customers have reported that the equipment is not functioning properly, with issues such as stuck cars, scratches, and inadequate cleaning. The issue with the undercarriage cleaning equipment is also a concern. The staff's inattentiveness to customer needs and a lack of accountability when things go wrong have also been mentioned.Despite these issues, the pricing has been praised by some customers, who find it reasonable. However, the location's innovativeness is unclear, as there is limited information on this aspect.It's worth noting that the staff, particularly Jessica, has received glowing reviews from many customers, who appreciate her helpfulness and friendly demeanor. However, this is not a consistent experience, and some customers have had negative interactions with staff.Ultimately, while this car wash location has potential, it falls short in terms of quality and attentiveness to customer needs.