This business has received generally positive reviews from clients. A few reviewers were extremely satisfied with the service, mentioning that Linda is "amazing" and that the staff is "extremely professional and friendly." They also appreciate the expertise and guidance provided by Linda in managing their taxes and financial matters. Some reviewers, however, have experienced issues with communication and follow-through, with one reviewer citing that they had to call and email the business multiple times to get their tax returns completed, and another reviewer stating that they felt "paranoid" about their important documents being lost due to the messy reception area. On the other hand, some reviewers have been impressed with the business's ability to correct past mistakes and provide excellent customer service. One reviewer mentioned that they received a weak apology and a disappearing act after discovering a mistake in their tax return, but the owner took immediate action to correct the issue and provided a positive resolution. Overall, the business has demonstrated a commitment to customer satisfaction, but there are some concerns about communication and follow-through that need to be addressed.